When the work is done, service providers generate an invoice to get paid.
An invoice is a financial document that specifies labor, material, and other charges as well as the tax and invoice total amounts.
In ServiceChannel, there are two types of invoices: a Standard Invoice and a Line Item Invoice. See Types of Invoices for more information.
Depending on the subscriber’s requirements, you need to create either a Standard Invoice or a Line Item Invoice.
Important: You can generate an invoice only when the work order status is either Completed or Completed/Confirmed.