When the work is done, providers generate an invoice to get paid. An invoice is a financial document that specifies labor, material, and other charges as well as the tax and invoice total amounts.
Depending on the subscriber’s requirements, you need to create either a Standard Invoice or a Line Item Invoice.
Important: You can generate an invoice only when the work order status is either Completed or Completed/Confirmed.
A Standard Invoice reflects labor, travel, material, and freight charges. It does not, however, break down labor and material costs.
Line Item Invoice
A Line Item Invoice includes labor, travel, material, and freight charges as well as itemizes labor and material costs.
You can find more detailed information about Standard and Line Item Invoices in the following articles at ServiceChannel University: