Types of Invoices

There are two types of invoices: a Standard Invoice and a Line Item Invoice.

Standard Invoice

A Standard Invoice reflects labor, travel, material, and freight charges. It does not, however, break down labor and material costs.

The Summary tab of the Standard Invoice

Line Item Invoice

A Line Item Invoice itemizes labor, travel, material, and other costs, either for all work orders or for work orders of specific trades and categories. Providers may be required to break down all costs or specific ones, for example, material and labor costs only. This is determined in the client’s invoice settings.

Switch between the tabs below to view a screenshot of each charge type.

The Summary tab of the Line Item Invoice.

The Labor tab of the Line Item Invoice that breaks down labor costs.

The Travel tab of the Line Item Invoice that breaks down travel costs.

The Material tab of the Line Item Invoice that itemizes material charges.

The Other tab of the Line Item Invoice that lists other fees.

Useful Links

You can find more detailed information about Standard and Line Item Invoices in the following articles at ServiceChannel University:

• Invoice Administration
• Creating an Invoice in Provider Automation
• Creating Invoices Using Templates