Types of Events
Events are at the core of webhooks.
We support 70 events, with more coming soon. The events in the table below are grouped by object.
Note: The event name follows an ObjectEvent pattern. The first part of the name is the object name, while the second part is the event title. The WorkOrderCheckIn and WorkOrderCheckOut events, however, do not follow this pattern and belong to the CheckInAndOut object.
| Object | Event | Description |
|---|---|---|
| WorkOrder | WorkOrderCreated | A work order is generated. |
| WorkOrder | WorkOrderNoteAdded | A note is added to a work order. Usually means that the status, scheduled date, completed date, description, etc. is updated. |
| WorkOrder | WorkOrderStatusChanged | A work order status is updated. |
| WorkOrder | WorOrderAttachmentAdded | An attachment is added to a work order. |
| WorkOrder | WorkOrderPriorityChanged | A priority of a work order is changed. |
| WorkOrder | WorkOrderScheduledDateChanged | A scheduled date of a work order is updated. |
| WorkOrder | WorkOrderTradeChanged | A work order trade is changed. |
| WorkOrder | WorkOrderNteChanged | A not-to-exceed amount is modified. |
| WorkOrder | WorkOrderCategoryChanged | A work order category is updated. |
| WorkOrder | WorkOrderTechnicianAssigned | A work order is assigned to a technician. Note: Trade and Category filters are not available for this event. |
| WorkOrder | WorkOrderTechnicianUnassigned | A work order is detached from a technician. Note: Trade and Category filters are not available for this event. |
| WorkOrder | WorkOrderTechnicianAccepted | A technician accepted a work order. Note: Trade and Category filters are not available for this event. |
| WorkOrder | WorkOrderLinksAdded | A link to another work order is added to the current work order. |
| WorkOrder | WorkOrderLinksDeleted | A link to another work order is deleted from a work order. |
| WorkOrder | WorkOrderLabelAdded | A label is added to a work order. |
| WorkOrder | WorkOrderLabelDeleted | A label is deleted from a work order. |
| WorkOrder | WorkOrderDescriptionChanged | A problem description of a work order is changed. |
| WorkOrder | WorkOrderResolutionCreated | A resolution is added to a work order. |
| WorkOrder | WorkOrderResolutionUpdated | A resolution to a work order is updated. |
| WorkOrder | WorkOrderRootCauseCodeCreated | A root cause code is added to a work order. |
| WorkOrder | WorkOrderRootCauseCodeUpdated | A root cause code to a work order is updated. |
| CheckInAndOut | WorkOrderCheckIn | A check-in is reported. |
| CheckInAndOut | WorkOrderCheckOut | A check-out is reported. |
| Invoice | InvoiceCreated | An invoice is generated. |
| Invoice | InvoiceOpen | An invoice status is changed to OPEN. |
| Invoice | InvoiceApproved | An invoice is accepted and can move forward for payment. |
| Invoice | InvoiceOnHold | An invoice is put on hold and requires further review before being approved or rejected. |
| Invoice | InvoiceReviewed | A multi-level invoice (MLI) is being reviewed. |
| Invoice | InvoiceRejected | An invoice is denied as costs or details are not agreed upon. May require the provider to resubmit the invoice after discussion with the subscriber. |
| Invoice | InvoiceApprovalCodeChanged | An invoice approval code is changed. |
| Invoice | InvoiceVoided | An invoice is voided by a provider. |
| Invoice | InvoicePaid | An invoice is paid by the client. |
| Invoice | InvoiceDisputed | An invoice is disputed as the entered tax was not verified by our Sales Tax Validation module. |
| Invoice | InvoiceStarAdded | An invoice is marked with a star. |
| Invoice | InvoiceStarRemoved | A star is removed from an invoice. |
| Proposal | ProposalCreated | A proposal is generated. |
| Proposal | ProposalOpen | A proposal status is changed to OPEN. |
| Proposal | ProposalApproved | A proposal is approved. |
| Proposal | ProposalOnHold | A proposal is put on hold and requires further review. |
| Proposal | ProposalReviewed | A multi-level proposal (MLP) is being reviewed. |
| Proposal | ProposalRejected | A proposal is denied as costs or details are not agreed upon. |
| Proposal | ProposalUserAssigned | A proposal is assigned to another user. |
| Proposal | ProposalWorkOrderAssigned | A proposal is assigned to a work order. |
| Proposal | ProposalVoided | A proposal is voided by a provider. |
| Proposal | ProposalScheduled | A proposal is scheduled by a provider. |
| Proposal | ProposalAttachmentAdded | An attachment is added to the proposal. |
| Private Invitation Events | FbInvitationAccepted | A provider has accepted a subscriber’s invitation to Private Network in Fixxbook. Important: You cannot add rules for the FbInvitationAccepted event. |
| Location | LocationCreated | A location is created. |
| Location | LocationUpdated | A location is updated. |
| Location | LocationDeleted | A location is deleted. |
| Location | LocationNoteHeaderCreated | A location note header is created. |
| Location | LocationNoteHeaderUpdated | A location note header is updated. |
| Location | LocationNoteHeaderDeleted | A location note header is deleted. |
| Location | LocationNotesChanged | Location notes are changed. |
| Subscriber | SubscriberCategoryCreated | A category is created for the subscriber. |
| Subscriber | SubscriberCategoryUpdated | A category is updated for the subscriber. |
| Subscriber | SubscriberCategoryDeleted | A category is deleted from the list of the subscriber’s categories. |
| Subscriber | SubscriberTradeCreated | A trade is created for the subscriber. |
| Subscriber | SubscriberTradeUpdated | A trade is updated for the subscriber. |
| Subscriber | SubscriberTradeDeleted | A trade is deleted from the list of the subscriber’s trades. |
| Subscriber | SubscriberPriorityCreated | A priority is created for the subscriber. |
| Subscriber | SubscriberPriorityUpdated | A priority is updated for the subscriber. |
| Subscriber | SubscriberPriorityDeleted | A priority is deleted from the list of the subscriber’s priorities. |
| Subscriber | SubscriberStatusCreated | The status is created for the subscriber. |
| Subscriber | SubscriberStatusUpdated | The status is updated for the subscriber. |
| Subscriber | SubscriberStatusDeleted | The status is deleted from the list of the subscriber’s statuses. |
| ServiceProvider/Contract | ProviderTradeAssigned | A provider is assigned to a trade. |
| ServiceProvider/Contract | ProviderTradeUnassigned | A provider is unassigned from a trade. |
| Checklist | CheckListCreated | A checklist is created. |
| Checklist | CheckListUpdated | A checklist is updated. |
| Checklist | CheckListDeleted | A checklist is deleted. |
| Checklist | CheckListResponseAdded | A response is added to the checklist. |
| Checklist | CheckListResponseUpdated | A response to the checklist is deleted. |
| IssueList | IssueListAssigned | An issue list is assigned to a dashboard. |
| Asset | AssetCreated | An asset is created. |
| Asset | AssetUpdated | An asset is updated. |
| LeakRecord | LeakRecordCreated | A leak record is created. |
| LeakRecord | LeakRecordUpdated | A leak record is updated. |
| LeakRecord | LeakRecordDeleted | A leak record is deleted. |